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Success in 2023 will evade you if you don’t find and live this…

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One of the BIG advantages of having our BVTV Network here at BizVision, is that we gain a constant flow of what we may call the “mood of business” on a global scale. That means the trends and changes, along with the latest thinking and actions.

I have no doubt at all that your success factor in 2023 will revolve around what are terming as the pursuit of purpose, alongside the pursuit of profit.

You already know that the world has changed since the pandemic and the fall-out (or is it fall-up?) continues and is gathering momentum.

People are leaving their job primarily because of dissatisfaction wit their present employer, lack of opportunity, and the sheer lack of direction by the employer.

The merging workforce of Generation Z and X only wants to work for a company that knows and lives its purpose.

Stakeholders and, especially, customers are carefully looking at a company’s statements, products and brands to see that they fit in with their own changed values.

Investors are growing in their prioritising of aspects such as consciousness and well-being within a business

Companies’ social impact responsibilities are increasingly measured by buyers and suppliers. “Greenwashing” is more than frowned upon. Businesses need to be transparent and authentic in their pursuit of purpose.

I could go on. In fact, it is no longer success coming from “what we do” but instead success from “who we are” that is paramount.

Better & Stronger Business Club at bizvision.co.ukIt’s why in 2023, we bring you BVTV 4 – The Purpose Channel along with our Better Business club, coaching and courses and our acclaimed BizPulse Better Business Scorecard.

So what are the essentials on your path to purpose?

Let me give you a starter of four – you can follow our other thinking at our BVTV 4 -The Purpose Channel.

  1. Create a compelling, clear and comprehensive narrative. Too many businesses have ambiguous statements about their purpose. Keep it clear of such ambiguity.
  2. Be consistently authentic. When a company demonstrates an authentic purpose, consumers feel a connection to the products and company. They will choose that company, even if it’s not the cheapest offering.
  3. Hire the right people. You can’t force your people to share your purpose. If they don’t, customers will know. It’s better to hire people with a shared sense of purpose which gives everyone a common starting point.
  4. Focus on creating shared value. As Michael Porter and Mark Kramer wrote in Harvard Business Review in 2011: “Shared value is not social responsibility, philanthropy, or even sustainability, but a new way to achieve economic success.”

BizPulse Better Business Scorecard by www.bizvision.co.ukOur BizVision Conscious Compass Coaching along with our exclusive BizPulse Scorecard will help you get started as you manage to the four points of Plant, People, Profit and Purpose.

 

Now, I don’t say that creating, embedding and delivering on your purpose is simple. You need to know what works and what doesn’t. I’m working with businesses daily to help them. Contact me, Malcolm Gallagher, if you want a free chat about creating and delivering on your purpose. Email me at mg@bizvision.co.uk or call me at UK 0784 341 3305

 

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Keep your focus on these 3 to beat challenging times

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BVTV 4 Purpose & Resilience Short Blog

3 actions to focus on to manage these challenging times at www.bizvision.co.uk blogIf you are lucky to be young enough to have never faced tough or challenging times then this short blog post may help keep your focus.

And if you have had them in the past then the 3 actions will help you remember and hopefully sail through the challenges we all face.

Action 1

Take Massive Action. That likely means firing off in all directions. Get the whiteboard going in the office, (or for your remote teams use the new whiteboard facility in Zoom). Make every day and every hour important. Be creative, be innovative, be daring

When Bill Gates was trying to get Microsoft going he wanted to get into IBM. Eventually, he got them to agree to a meeting. Instead of the usual “week on Tuesday” booking, he said he would be there that day even though he was hundreds of miles away. How often do salespeople NOT take massive action?

Follow our BVTV 1: Growth & Productivity Channel to keep ahead on tough times success.

Action 2

Communicate your solid purpose and values and do it well. In tougher times customers are less trusting, they need reassurance and, above all, they want to know what you stand for, what’s your purpose, vision and values. In other words, they want to know “who are you” as opposed to “what you do”. Review those values NOW and be very critical. Are they values that are truly customer oriented? If not get re-writing and make sure everyone knows them and lives them. It may seem a “soft” thing to do in these challenging times but you will find it will differentiate you, it will rally your team around you and customers and influencers will think more of you. And that leads to better recommendations and sales.

Follow our BVTV 4: Purpose & Resilience Channel to keep ahead on these issues

Action 3

Make sure you have a full sales funnel. In tough times salespeople are prone to exaggeration as regards their prospects!! Deep Dive into your sales funnel now so that you know what’s working and what isn’t. Who is being productive and who isn’t? How can you help them?  Then make sure you have realistic projections from this exercise. What are you doing to top up the funnel? How long does it take for a customer to go through the funnel? Don’t leave it to the salesperson to give you inaccurate information, take responsibility and ask the right questions. Be curious.

Follow our BVTV 1: Sales Growth Channel to keep ahead on sales and marketing actions.

Want more help to thrive? Our BVTV Todays Answers Collection of coaching, courses and clubs brings you expert help including today’s popular solution, hybrid coaching.

 

 

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Are you ready to push the Reset Button?

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There are stormy times ahead.

Driving safely through a storm requires that you change how you drive; you have to stay alert and adapt to the shifting conditions.

I recently thought I need to NOT run into the storm that’s ahead without taking stock. I need to stop and think of my direction. In my mind, I’ve pushed the Reset button.

Pound squeezed at bizvision.co.uk
Illustration of a pound symbol being squeezed in a crunch clamp

The economic and living conditions are constantly shifting and uncertainty abounds. If you’re doing the same things you did when it was nice and sunny, you’ll likely crash. My suggestion is you may need to change your approach.

Change doesn’t mean doing more of the same: selling harder, working longer hours, being more aggressive. That won’t help.

If you change your approach, not only can you succeed in this moment, you will have expanded your ROM which is Repertoire of Movement. And a wider ROM will mean a better, more effective, more resilient business. And more capable, happier people.

Now here’s where my thinking gets a little opposite to the normal. Most people will say be consistent.

I say let that go and be like the changing times we are in. Try to be inconsistent. The business world is always changing. That means there’s no simple formula that will get you through every situation you encounter.

But maybe there’s one!

Before you do or say anything, ask yourself three questions:

  1. What’s the situation? – Think of the outcome you want to achieve? The risks? The time pressures? The needs?
  2. Who else is involved? – Think what are their strengths? Weaknesses? Values? Vulnerabilities? Needs?
  3. How can you help? Think what are your strengths? Weaknesses? Values? Vulnerabilities?)

Reset button at bizvision.co.ukDo this as part of your Reset. Select an answer that leverages your strengths, meets people where they are, and is appropriate to the situation you’re in.

Let me give you some further thinking on this. Take our current economic environment. What’s the situation? In an era when all sizes of businesses are faltering, the new competitive advantages are trust, reliability, and relationships.

Who else is involved? Think about your clients, prospects, and employees. What are they looking for now? Where are they vulnerable? What support do they need?

How can you help? What can you offer that will support others at this time?

Once you’ve thought this through in general, apply it in real-time when specific opportunities present themselves. For example, let’s say a client wants to cancel part of a project he or she had previously committed to.

You’ll have an immediate, instinctive reaction. Maybe you desperately need the money to stay profitable. Maybe you believe that contracts should never be broken. Maybe you don’t trust your client and think you are being taken advantage of.

But before you act instinctively, push the PAUSE button. Ask yourself the three questions. What’s the outcome you’re trying to achieve? Immediate money? A long-term relationship? Respect in the industry? Something else?

Trust is key

Knowing that trust is the new competitive advantage, you might choose a different response. Maybe you give the client some wiggle room. Which, perhaps, is not your natural, habitual reaction. But you realise it shows understanding, which builds trust and the relationship, which, in these economic conditions, is a great investment.

Then you discover something else. A hidden gift in an otherwise depressing economy. Your client put you in a tough spot and you rose to the occasion, showing true character, which created a deeper relationship. When the economy improves, chances are, you’ve got a client for life. A devoted fan, maybe even a friend, who will refer you to many other clients, because you took a chance for him or her.

This is the exciting part. That opportunity would never have presented itself if the economy hadn’t turned bad, if the client didn’t need a favour, and if you didn’t pause, understand the opportunity, and take a chance.

This economy is an opportunity to forge relationships that will last for decades. This is the time to build your business with deep, committed, loyal employees, customers, and partners.

Reset. Pause. Ask the three questions.

 

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You now have FIVE BVTV Business Channels

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BVTV Network square wtIn this fast-moving, fast-changing, uncertain world it’s more important than ever to be “ahead of the curve” in business knowledge. With our BVTV Network, we aim to innovatively help you achieve that!

Since March 2020, I have interviewed over 700 business and thought leaders around the world. All on video, all to bring you the latest thinking and ideas.

Now we’re bringing you FIVE  BVTV Channels. Each channel links with our acclaimed Today’s Answers approach so….

  • BVTV 1 is your Growth & Productivity Channel -achieving faster growth
  • BVTV 2 is your Performance & Results Channel – improving leadership, people & productivity
  • BVTV 3 is your Connect & Presence Channel -improving communications & virtual skills
  • BVTV 4 is your Purpose & Resilience Channel-  developing a conscious & better business
  • BVTV5+ is your specialism channel for hospitality, Brexit and our platinum program, SpotLearn

Each channel produces a range of programmes. These programmes delve into specific subject areas such as Sales, Bids & tenders, Marketing, Wellness, Leadership, Entrepreneurism, Customer Experience, Selling Globally and more.

In fact, we think something of value to anyone in business today and wanting Today’s Answers.

Just a warning. Because of the volume of our BVTV Production, videos don’t stay posted indefinitely so make sure you stay in touch with us and linked to us so you don’t miss out.

You can subscribe to our YouTube Channel by clicking here 

We announce new episodes of interviews on Linked In so please link with me by clicking here 

BVTV has more developments on the way as we expand our global network. That means more connections, more knowledge, more useful ideas for you!

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Podcasting is the new power in marketing – be a “remarkable” guest

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Podcasting has become the new and effective power in marketing but you can’t afford to be an amateur as a guest says BizVision’s Malcolm Gallagher at the launch of the company’s new Podcast Guest Coaching program. (Click here to download programme details)

“In early 2020 when lockdown started then you could be excused for being a little awkward in a Zoom or Audio interview” says Malcolm, “But now in 2021, you need to have upped your game if you want to be a welcome guest on both audio and video podcasts,” he added.

Malcolm anchor hosts BizVision’s double award-winning network of  9 BV-TV and 5 BV-Audio podcast channels. In the last year, he has interviewed over 300 business and thought leaders from around the world with another 100+ in his pipeline. That means he has “sharp-end experience” with both the selection of guests and their appearance on his shows both audio and video.

“I’m bringing that experience to our new Podcast Guest Coaching Programme so that anyone who wants to be a guest on any type of podcast can get quality coaching so that their appearance becomes both remarkable and enjoyed by the podcast host and his or her viewers or listeners”, continued Malcolm.

The BizVision Podcast Guest Coaching Programme offers two options – Guest Essentials and Guest Plus.

Guest Essentials is for those who want coaching on only being a guest on an audio podcast.

Guest Plus is for those who want to be a guest on both audio and video podcasts. Both options include important guidance such as submitting a Guest Pitch as well as a mock interview. Those opting for Guest Plus also get the option of appearing on one of Malcolm’s award-winning shows.

BizVision Podcast Guest CoachingDownload the BizVision Podcast Guest Programme details pdf by clicking here or the image to the left.

The coaching for either option is delivered in the virtual environment of Zoom and is available to anyone one, anywhere in the world at a time to suit them.

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Keep calm – smile and be kind

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Keep calm says Malcolm Gallagher of BizVision

I got a bit fed-up of all the gloom around and, whilst it is understandable and my deepest sympathies to those who have lost loved ones, I am sensing that there’s aggression building up – especially in the shops. But there’s also lots of acts of kindness happening. Perhaps some people need to look “outside”. As I write this the sun is shining. Okay, it may be still a bit cold, but it is shining! So I decided to make a poster and put it on our gate – what do you think?

Have you witnessed any true acts of kindness? Have you seen any messages that made you smile?

 

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How to win during uncertainty

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It’s time to learn a new skill – How to win during uncertainty

In this post I’m focusing on handling uncertainty. It’s not just the uncertainty of Brexit talks and elements such as immigration rules that’s causing business concern. It’s a pile up of other things such as coronavirus, climate change, floods, funding, supply chain.

Let’s face it uncertainty is the new norm and it’s here to stay.

As a business owner or leader or senior manager you need to develop a new skill and that is the ability to win during uncertainty.

It’s so easy to get into gloomy mood and ignore the opportunity out there. But opportunity is there!

For example, the Coronavirus outbreak has seen UK manufacturers, especially textile companies, get an upsurge in order from retailers who fear empty shelves from their usual China suppliers.

Goods made in the UK can be on the shelves in 8 to 12 weeks whereas China is 5 to 6 months – you know slow boat from China- so just think of the backlog brining opportunity to UK firms.

To get into the positive mindset of winning during uncertainty, think entrepreneurial.

Handling uncertainty - 3 strategiesBelow are 3 strategies to help you win during uncertainty in 2020

Embrace Change – change the way you think about uncertainty. You know that change is happening and that it’s the only constant.

If you want to succeed set your attitude mindset that uncertainty brings opportunity, new markets, new ideas. It is not a problem but an opportunity for you to accelerate growth.

Have 2020 Vision…. Predict Your Future by creating it.

You know it’s coming so don’t wait for it –  invest your time to see it coming. Get talking about the changes happening outside of your industry. What is happening with the economy, where’s the new technologies, and how will they impact your industry, what is changing with customers, who and where are the new competitors?

This gives you the room to prepare. see change coming – see opportunity. choose to ignore it – and you lose.

Build Your Team Talent –  It’s likely that the only thing differentiating you from your competitors is the team around you. No, it’s not your brand, not your product or your service. It’s your team. And I know that only too well from my team building coaching. It’s about the customer experience of your team and your reputation in the marketplace that they have created for you.

The best companies have leaders whose passion is developing, investing in, and building their teams. Are you one of them?

Reflection. Let’s agree that Uncertainty is the new frontier that is here now. And change is needed to manage it. Are you up for it?

Check out my 2020 Success  System where I help you win during uncertainty. Or book a strategy session either online or 1-2-1

 

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For growth success overcome the 3 barriers to change

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By Malcolm Gallagher

There’s a lot of very nervous workers in the UK at the moment. In fact, one recent survey found that 51% of UK workers fear they will lose their jobs this year.

That alone is concerning for business leaders. A settled team makes for a happy customer experience and the opposite applies.

The recent news on immigration reform has caused great alarm in the hospitality, farming and care sectors so we are about to see big upheaval there. I firmly believe that this will end in predatory poaching by competitors of the best team members from rivals. So take action to protect your talent.

Then that brings the job of recruitment, finding the right new people and getting them onboarded. And people are just one of the many challenges of change on its way to you.

So how to manage change? Well it’s something I have  a lot of experience in with my coaching. I’ve coached on the change needed through compliance, digital disruption, leadership, ownership, procurement, sales process and much more.

In all cases I’ve worked on I’ve found that a few general scenarios exist.

The big one is usually…. well it won’t happen to me. That’s understandable but its ostrich head in the sand thinking.

The other common scenario is to simply address a single change challenge, Again it doesn’t work like that!

Can you remember that fairground game Whac-a-mole where you bash down one mole’s head and another pops up elsewhere? Well, change is like that – you almost have to play 3-dimensional chess to anticipate where the next challenge, or opportunity, will come from.

Again, so how to manage change? Don’t rush into it. First, know and understand the 3 barriers to change.

Let me take you through them.

In my experience, business leaders face a fundamental conflict.  Change requires action but efficient companies tend to have high levels of inertia.

A blue button with the word Change on it

When business is going well, managers and teams generally only pay lip service to change requirements. Knowing that there are three barriers I’ve identified and studied. See if you recognise any of the 3.

  1. The good is the enemy of the better: Efficient, currently successful businesses often slow down necessary change. The usually think why should they change what is successful today? You know the thinking – don’t change what’s supposedly working. But will it keep on being right?
  2. Watch out for your main team: Your most successful managers might be the ones slowing down your efforts to change because they have the most to lose. Change needs to start with the person at the top, BUT…. it’s often those who have grown accustomed to success that finds it most difficult to change course.
  3. Your Business DNA takes time to change: Don’t underestimate the time and effort required to change deep-rooted mindsets and ways of working. Your past and current business exert a natural pull that will stop all meaningful change unless you’re persistent and change at enough pace and scale to break through the barrier.

I trust you found these 3 barriers to change interesting. Do any apply to your operation?

I’ll be bringing you more posts on change from my Changeology Programme as we all progress on our journey Beyond Brexit.

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Time to toughen up to move forward?

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It’s a new dawn. Is it time you were toughening up to move forward?

I’m Malcolm Gallagher, creator of the new TopGun Coaching Collection here at BizVision.

Now that Brexit day has been and gone what are you doing about achieving growth in this new dawn?

These last few years have caused a hiatus in sales momentum in many companies. You may even think that teams have slackened through confusion and there has been a lack of sales strategy on moving forward.

It’s all part of the new dawn and those who want to win will have to toughen up and compete

These are just 4 of the key challenges that leaders need to face

Sales Change

Too many businesses are trying to win on old sales skills. The 2020’s demands new skills , new thinking , new ways. To-day’s buyers are value seekers and your sales team may need to sharpen up to meet these change demands. Are they as sharp as they need to be?

Digital Impact

Too many business leaders are forgetting that  their customers are now just a click away from their competitors. And those competitors may be sharper, more agile and more conversant with using digital technology to deliver a compelling message. Have you undertaken a digital marketing audit?

Customers

To-day’s customer are less loyal and more promiscuous. They are more demanding in levels of customer experience, more expert in buying, especially through the emergence of procurement departments. Today’s salespeople need to know how to handle these changes

The Global Economy

Yes the UK has the Beyond Brexit challenge along with tariffs. But the world is also facing challenges such as uncertainty being the new normal and climate concerns plus others. Today’s salesperson cannot be blinkered and so must be able to knowledgeable and equipped to respond correctly to these possible sales barriers.

Which of the four areas do you think affects you most now or will do in the future? How will you meet the new dawn challenges?

For a quality answer get details of my premium Top Gun coaching collection. It’s focused on helping you and your team compete to win in the 2020’s go to the page link and download the information and learning details.

BizVision.co.uk/topgun

Do it soon to be ahead of those pesky competitors!

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Are you about to lose a vital team member?

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New research shows that around 46% of all UK workers fear they will lose their job in 2020. This is according to job search engine, Adzuna. This uncertainty could be damaging to your business if you have an “unsure” team member who is starting to look elsewhere.

According to the research 2 in 5 of your team may be concerned about their future. It varies across the UK as you will see in the video but the average is a whopping 46%. That alone demands your attention let alone the cost you have incurred on training them and the new cost of recruitment.

However, it could also be an opportunity for you if your competitors are facing the same challenge! Their team may be weakened and their ability to efficiently service a customer put in jeopardy. Time for you to step in! You need to make certain you have an efficient “knowledge” system in operation so you can be agile and react quickly if this happens.

In this short video #MalcolmGallagher gives you the details for each of 10 UK cities and suggests action to may want to take now to reduce business risk and possibly put you in a stronger position.

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Become part of the BizVision Affiliate Community

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Whether it becomes your main income or a side earner becoming an Affiliate is a great 2020s way to earn money. But the challenge you may have is what to promote as an affiliate. And, the wrong products can quickly ruin your hard-earned reputation.

I’m Malcolm Gallagher, director of the BizVision Affiliate Programme

At BizVision we have been developing online products almost since the internet began! Not just for us, but also for big clients such as Central Government, local authorities, chambers and trade associations

Now, with our BizVision.co.uk platform we are able to welcome a select community of affiliates, hopefully yourself, who can not only earn generous commissions but also expand your influence and reputation because of our topical and quality business support products.

Our products revolve around the core business support needs of Leadership, Team Building, Sales & Marketing Skills and Supplier or Vendor Skills.

Plus we have a speciality in Hospitality, Not for Profit and our unique Silvepreneurs brand which is about starting a business aged 50 plus.

Our products come in 3 distinct formats:

  • You’ll be able to recommend our unique GoKit collection. Each title is a set of downloadable incisive videos at a very affordable price.
  • You’ll be able to recommend our quality courses and programmes which are all housed on our LMS system on our site. These include Built to Lead, Top Gun Sales Achiever, Built 2 Supply and many more.
  • You’ll be able to recommend and earn from our membership programmes. And white label services

We’ll support you with your own affiliate tag and dashboard. You’ll be able to download marketing support material such as images, copy, videos and have unlimited marketing advice.

You can even go further and be an associate running local events using our proven presentation material.

To become a BizVision Affiliate is first an easy sign-up by going to:

www.Bizvision.co.uk/affiliate-support/ which will then re-direct you to the internal signup form. After approval of your appointment, I’ll be in touch to start your affiliate success journey.

I hope I’ll be welcoming you soon to the BizVision Affiliate Community at www.bizvision.co.uk.

 

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It’s time to SELL globally!

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Brexit is happening! This means its time to AWAKEN yourself and team to new opportunities and grow globally. But success will mean SELLING globally. That’s not just making odd marketing efforts, it’s about true sales skills.  However change is happening in sales and, in this #SellGlobal video #MalcolmGallagher says you may need a Sales 2020 Strategy. Watch the video to see how to start this working for you.

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